How can I track my order?

Once your order is shipped, you'll receive an email confirmation with a link to your tracking portal. The tracking portal shows the current status of your shipment.

You can find out in how many packages your order is being delivered by going into My Account > Order History.

Didn't receive the confirmation e-mail? Please check your spam folder. Sometimes emails end up in there.

Didn't find the email in your spam folder? Contact our customer service, we're happy to help.

Want to know more about deliveries at vidaXL? Read some of our related articles:

• Where can I see my shipping status?

• Why don't I receive my entire order in one delivery?